Refunds
Turkey Trot Miami has a strict no refund policy. Please refer to the information below for registration options.
Registration Changes
DISTANCE CHANGES
Need to change your race distance? Click here to log into your RunSignUp account. Select “Manage Registration > Transfer Event” to choose a new distance. If you are choosing a race option that costs more than your original, you will be charged the difference in registration fees. There are no refunds for a lower cost race option. Category changes within a distance can be completed for you by email to the Athlete Services team. The last day for online changes is Wednesday, November 11 (11:59 PM EST). For specific instructions, please click here.
Need to change your race distance post-deadline? No distance changes are guaranteed after the deadline, but we will try our best to accommodate your request. Please email our Athlete Services for your options or visit us at Solutions at Packet Pickup.
ALL CHANGES MUST BE COMPLETED/REQUESTED TWO WEEKS PRIOR TO THE EVENT, unless otherwise noted. All change requests after the deadline will need to be made in person at packet pick up.
Note: Change requests are not guaranteed, are limited based on capacity of race at the time of your request and are first-come, first-serve.
BIB TO BIB TRANSFER
You may officially transfer your race entry to another non-registered runner. The last day for online changes is Wednesday, November 11 (11:59 PM EST). Before completing the transfer process, please note:
- You will not be refunded/reimbursed for your original registration. Any transfer compensation must be arranged between you and the transfer recipient. The race organizers are not responsible for the terms of payment between parties in the transfer process and we do not condone the resale of registrations at elevated prices.
Race Entry Transfer Steps:
- Find a non-registered runner interested in officially participating in the said event. Race organizers do not participate in this part of the process.
- Login to your RunSignUp account
- Select “Manage Registration
- Select “Transfer to Another Runner”
Please note: The recipient can only register for the event that was transferred to them. The race entry recipient will be charged a $10 transfer fee to complete the transfer. A new bib will be assigned to the race entry recipient only after new registration is complete online. For specific instructions, please click here
Note: This policy is strictly available for live event entry only. This policy does not apply to add-on packages or virtual entries. Any participant who transfers his or her race entry or race bib without following the above process will be removed from official race results and disqualified from participating in any future Life Time event.
Entry Deferral
Deferrals allow a participant unable to attend this year’s event to transfer their registration to the following year ONLY (2020 deferral will go to the 2021 event). Deferrals are available up until 2 weeks prior to the event – Wednesday, November 11 (11:59 PM EST).
The deferral is applied only to the event in question, in this case the Baptist Health Turkey Trot Miami 5K/10K & Kids Race presented by Publix. Deferrals can only be applied to the same event, the following year and cannot be carried over multiple years. Processing fees may apply. For specific instructions, please click here.
If you would like to defer your entry to next year, please follow these instructions:
- Login to your RunSignUp account
- Select “View/Edit Registration”
- Select “Defer Registration” and follow steps to defer
Please note: A deferral fee of $30.00 will be administered at this time. Once you complete your purchase, you will be sent an email confirmation of your deferral status. You will be emailed a confirmation for making this selection, as well as an additional email indicating your deferral code and instructions to register for the 2021 event after the 2020 event passes. You must follow these instructions to register for the 2021 event and follow deadlines – your registration will NOT automatically roll over.
This policy is strictly available for live event entry only. This policy does not apply to add-on packages or virtual entries.
For questions regarding deferrals, contact our Athlete Services.